


Business Development Executive
Banking and banking Industry
Understanding of CASA and other Banking products
Banking transactions and retail banking
Understanding of Financial Services products
Conceptual framework for Lead Generation
Identify prospective customers
Manage Products and Service Sales
Customer lifecycle management and cross sales
Customer service in banks and achieving customer satisfaction
IT literacy for productivity
WorkPlace Readiness Skills : Soft Skills, Etiquette, Personality Development
Basics of Accounting
IT Literacy
Tally ERP
GST : Concept / Registration / Payment
Payables and Receivables
Vouchers and Challan
E Filing
Payroll- (including demo ERP)
Sales Invoicing / Reconciliation
Financial Statements and stock Verification (Handling)
Practical Oriented Programme On Tally ERP


CASA Sales Executive
RBI GUIDELINES / ACTS
Current Account / Savings Account – Products and Services
Other Banking products and Services – Insurance/ MF etc
Know Your Customer – Requirement and Process
Anti-Money Laundering
Sales Call Training
Lead Generation / Lead Closure
Customer Relationship Management
Customer Lifecycle Product and Services Management
Computer Literacy and Personality Development
Customer Service Management : Cash / Non Cash